Refund and Return Policy

Focus-Trust-Manifest™

Last updated: January 4, 2026

At Focus-Trust-Manifest™, we approach every exchange with care, clarity, and respect for both your experience and the integrity of our offerings. Please review the policy below to understand how returns, refunds, and exchanges are handled.

General Policy Overview

Because our offerings include a mix of physical products, digital products, and wellness services, refund eligibility varies by product type. Each section below explains what applies.

We encourage you to review product descriptions carefully before purchasing. If you have questions prior to ordering, we are always happy to help.

Physical Products

Returns

We accept returns on eligible physical items within 14 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

  • Proof of purchase is required

Items that are not eligible for return include:

  • Journals, workbooks, or printed materials that have been used or written in

  • Clearance or final sale items

  • Personalized or custom-made items

Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping service

Refunds for Physical Products

Once your return is received and inspected:

  • You will be notified of approval or denial

  • Approved refunds are issued to the original payment method

  • Processing times may vary depending on your bank or card provider

If your refund has not appeared after approval, please check with your financial institution before contacting us.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact us within 5 days of delivery

  • Include clear photos and your order number

We will assess the situation and offer a replacement or refund when appropriate.

Digital Products

Due to the nature of digital content, all digital product sales are final.

This includes but is not limited to:

  • Downloadable PDFs

  • Digital journals or guides

  • Audio files

  • Digital courses or templates

Once access or download is provided, refunds are not available.

If you experience a technical issue accessing your purchase, please contact us so we can assist.

Services, Sessions, and Consultations

For services such as coaching sessions, wellness consultations, or practitioner services:

  • Cancellations must be made at least 24 hours in advance

  • Missed or late cancellations are non-refundable

  • Refunds are not issued once a session has been completed

If rescheduling is needed and notice is given within the allowed time, we will gladly accommodate when possible.

Exchanges

We do not offer direct exchanges.
If eligible, you may return an item for a refund and place a new order separately.

Contact Us

If you have questions about this policy or need support with an order, please reach out:

Email: contact@focustrustmanifest.com
Website: focustrustmanifest.com

We approach every inquiry with care and aim to respond within 2 business days.

Final Note

Our intention is always fairness, clarity, and mutual respect.
Thank you for choosing Focus-Trust-Manifest™ and for honoring the space we create together.